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January 11, 2024

How to Increase Social Media Engagement: A Guide for Agencies

Social media engagement is a crucial aspect of digital marketing success. With millions of users on various social media platforms, it's essential for agencies to make an impact in this ever-evolving landscape.

This guide will outline the following nine key strategies to boost social media engagement, creating a more profound connection with your target audience and helping you make the most of your marketing efforts:

1. Identify Your Target Audience

Before you can successfully engage with users on social media, you need to know who you're talking to.

Start by conducting research on the target demographic, including their age, gender, location, and interests. Consider creating buyer personas to better understand the audience's needs and preferences. 

Look at the demographics of your client's existing customers and identify any commonalities. This can help you understand who their product or service appeals to and who is most likely to engage with their brand on social media. 

Another way to identify a target audience is by analyzing the client's competitors. Look at who is engaging with their social media content and try to identify any patterns or trends.

It's also important to consider the psychographics of the target audience, including their values, beliefs, and personality traits. This can help you create content that resonates with them on a deeper level and cultivates a sense of community around your client's brand.

Once you've identified your target audience, make sure you regularly revisit and update your buyer personas to keep them accurate and relevant. This will help you stay ahead of any shifts in the audience's needs and preferences and continue to create types of content that resonate with them.



2. Utilize Visual Content - Especially Video

Visual content is an essential aspect of any successful social media marketing strategy. With the ever-increasing amount of content being shared on social media platforms, it's crucial to stand out from the crowd. One of the best ways to do this is by incorporating eye-catching visuals into your content.

Images, videos, and infographics are far more engaging than text alone. But to keep an audience's attention, you have to go beyond just posting product photos and hoping for the best. In 2023, the percentage of people who prefer video over static content increased to 75%. That trend shows no signs of slowing down, so it's important to make sure you take advantage of the power of video in your social media strategy. 

Make sure your video content is high-quality and optimized for each social platform you're using. For example, Instagram Reels have an aspect ratio of 9:16 while YouTube videos have an aspect ratio of 16:9. Check out our complete guide to Instagram Reels to learn more.

Another important factor to consider is the format of your piece of content. While images and videos are popular choices, there are many other formats to explore, such as GIFs, memes, and even interactive content like quizzes or polls. 

Check out our post on the 6 Best Social Video Maker Tools.

3. Leverage the Power of Hashtags

Hashtags have become an essential tool for social media marketing. They are a great way to organize content and make it more discoverable to users looking for specific topics or themes. By using relevant and popular hashtags in your posts, you can increase your visibility and attract more engagement. 

But how do you find the right hashtags to use? Look for trending hashtags within your client's industry and integrate them into your content strategy. You can also use tools like Hashtagify or RiteTag to find popular and relevant hashtags. Social media management tools like Later can recommend relevant hashtags too.

However, it's important not to overdo it with hashtags. Using too many can make your post appear spammy and turn off potential followers. Stick to a select number of hashtags that are most relevant to your client's content and target audience. 

Another important factor to consider is the appropriateness of the hashtags you use. Make sure they are not only relevant to your content, but also appropriate for your desired audience. Using inappropriate hashtags can damage your brand's reputation and turn off potential customers.

4. Incorporate User-Generated Content

User-generated content (UGC) is a powerful way to boost engagement on your client's social media channels. It involves sharing relevant content created by their followers, which can help establish trust and credibility. UGC can come in various formats such as photos, videos, or testimonials. 

Encourage followers to create and share content related to the brand by hosting contests, featuring customer stories, or simply asking for their input on topics related to their industry. By showcasing their content, you can foster stronger connections and increase overall engagement on your channels.

One way to encourage UGC is to create a branded hashtag that your client's followers can use. This not only makes it easier for you to find and share their content, but it also creates a sense of community among your followers. 

Another way to incorporate UGC is to feature customer reviews and testimonials on your client's social accounts. This not only provides social proof of the quality of their products or services, but it also shows that they value and appreciate their customers.

5. Interact with Followers

Interaction is at the heart of social media engagement. To build authentic relationships with your client's audience, you need to actively engage with them – respond to comments, ask questions, reply to DMs, field customer support inquiries, and show appreciation for their participation. 

One effective way to engage with followers is by hosting regular Q&A or AMA (Ask Me Anything) sessions. This allows the audience to ask questions and get to know the brand on a more personal level.

6. Make Use of Polls and Surveys

Did you know that according to a recent study, 72% of consumers say they are more likely to engage with a brand if they have a positive experience with a poll or survey? 

Polls and surveys are powerful tools to involve your audience and gather valuable feedback. They provide a low-effort way for users to interact with your content and express their opinions on various topics related to your industry or brand.

Use polls and surveys to gather insights on your audience's preferences, gather feedback on your products or services, or simply spark conversation around current events or trends. 

For example, if you are a fashion brand, you could create a poll asking your audience which color they prefer for a new clothing line. This not only helps you gather feedback, but also builds anticipation for your upcoming product launch.

7. Leverage White Label Social Media Solutions

Between posting and replying to comments, managing a robust social strategy can eat up a LOT of time. Many agencies are choosing to partner with white label social media agencies to help manage what can feel like an ever-expanding workload. 

White label social media agencies take on the routine tasks associated with managing multiple social media accounts, such as content creation, publishing, and engagement, freeing up time for businesses to focus on more strategic initiatives.

If you'd like to learn more, check out our post on the pros & cons of white label content

Here at MixBloom, we save our clients time and help them scale by providing reliable, high-quality social content and publishing services.

Our clients love our white label dashboard, which allow them to easily onboard limitless clients and provide a seamless, user-friendly experience. Check us out what our clients say about us here

8. Track Performance Metrics

Tracking your client's social media performance is crucial to understanding the success of your engagement efforts. Use analytics tools to measure metrics such as likes, comments, shares, active users, and click-through rates on your posts.

Research average social media engagement rates across your client's industry, and for the social platform you're posting on, and use those as benchmarks. 

Regularly analyzing these metrics can help you identify trends, understand user behavior, and adjust your content strategy accordingly. Make it a habit to review your analytics and use the insights gained to optimize your approach and boost your overall engagement.

9. Leverage Social Listening

Social listening entails tracking conversations and mentions related to your client's brand, industry, or competitors on social media. By monitoring these conversations, you can gain valuable insights into their audience's attitudes, opinions, and preferences, helping you create more relevant and engaging content. 

Use social listening tools to keep a pulse on current trends and challenges faced by your audience. Engage in these conversations and contribute valuable insights to establish your brand as a thought leader, ultimately increasing engagement on your client's social channels.

Closing Thoughts & Recommended Reading

By implementing these strategies, agencies can significantly increase social media engagement, foster stronger connections with their target audience, and make the most of their digital marketing efforts. Remember to approach social media with authenticity and genuinely value your audience's input – your engagement rates will soar as a result.

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